Care Coordinator of Operations

Join our healthcare team and be part of a new and exciting field in medicine. We are a 24/7 innovative, rapidly growing emergency and urgent telemedicine provider seeking Full-Time Care Coordinators in our Troy, NY office. You will be part of a mission-driven operations team working together to help get patients the right care, at the right place, at the right time.

This job includes coordinating the care of patients using our telemedicine systems, using our electronic health record, submitting virtual consults to on-call clinicians, scheduling laboratory and imaging studies as well as managing other responsibilities in our medical operations center. We are looking for candidates who exhibit professionalism, compassion, excellent communication skills, and the ability to multi-task.

Candidates must be comfortable using our technology platforms including web-based health records, call center phone systems, and video teleconferencing software.

Health care experience and Call Center Experience preferred, but not required.

Job Type: Full-time

Salary: $17.50 /hour

Job Type: Full-time

Pay: From $17.50 per hour

Remote work is possible after the completion of on-site orientation and training.

EDUCATION

  • High school or equivalent (Required)
  • Customer service: 1 year (Required)
  • English (Required)
  • US work authorization (Required)

EXPERIENCE

  • Customer service: 1 year (Required)

BENEFITS

  • Disability insurance
  • Health insurance
  • Paid time off

SCHEDULE

  • 10 hour shift
  • 12 hour shift
  • 8 hour shift
  • Holidays
  • Weekend availability

ABILITY TO COMMUTE/RELOCATE

  • Troy, NY 12180: Reliably commute or planning to relocate before starting work (Preferred)

WORK LOCATION

  • One location

WORK REMOTELY

  • Temporarily due to COVID-19

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