The Advantage is Clear
Digital-first care is 5-15 times more efficient – resulting in lower costs, better outcomes and greater member satisfaction. The healthcare industry was already trending in this direction; COVID-19 only hastened the pace.
UCM Can:
Provide a digital-first platform
Take all patients
Treat, triage and navigate all care for patients
within your plan design
UCM Delivers:
- Cost savings by directing patients to the right care
- Brand value through white labelling and custom integration
- Health plan membership growth and retention
Best Practices and Trusted Content
UCM’s platform is the only telehealth platform that integrates UpToDate, Lexicomp and Emmi content from Wolters Kluwer – trusted industry-wide for its evidence-based, continuously updated clinical content that helps to reduce care variability and actively engage patients in their health.
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Because Patients Shouldn’t Start with “Dr. Google” Every patient inquiry can begin with engagement from a consistent, trusted source – ensuring rigorous standards while streamlining the triage process. The content coaches and empowers people to be more informed patients and prepares them for their consult.
In addition, UpToDate gives each patient accurate, easy-to-understand content that is both relevant and reliable (unlike random search engine results), so that they can feel informed and confident about their care.
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Trusted Clinical Decision Support UCM offers best-in-class clinical decision support for our providers or yours. During virtual visits, providers use UpToDate clinical decision support to deliver quality care. Whether the goal is finding treatment recommendations, looking up drug information or consulting a clinical pathway, UpToDate gives providers the answers and information they need as part of an evidence-based virtual consult.
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A 360° Solution to Any Inquiry Able to treat, triage and navigate any health concern
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Eliminates Waiting UCM instantly engages patients and directs them to the right care
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Applied Intelligence Intelligent plan design and provider routing based on clinical appropriateness, plan policy and member choice
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Uniquely Agile Offering frictionless movement between digital and physical care
Only UCM Securely Delivers
- A single shared view of patient data across digital and physical domains
- Distilled patient data to improve outcomes and provide efficiency
- Analytics that trigger actions to address care gaps and system inefficiencies
Custom Solutions to Meet Your Needs
Need a complete digital-first solution? Looking to enhance your telemedicine offerings? Talk to UCM. See the advantage of digital-first healthcare that puts the patient first.
UCM makes a proven, powerful difference:
Patient
Satisfaction
96% 1
Emergency Room
Avoidance
98% 2
Case
Resolution
96%
Follow-up to
Track Patient Recovery
100%
Experience is everything.
Your digital healthcare partner is an extension of your hard-earned reputation. Do not risk your membership, brand and investment on a subpar solution.
“From the beginning the team at UCM worked in partnership with us to get this right. The early results are excellent. I look forward to expanding this service to more of our community.” Laura Zehm, CEO, Aspire Health Plan
You need a digital front door that provides:
This is the UCM advantage.