Category: Patient Stories

Hardworking Patient Finally Gets the Care He’s Needed

Juan has been busy keeping up with his hectic schedule – long work hours, finishing school at night, and balancing his social life. Due to this, he has been neglecting his health. Juan hadn’t been feeling like himself for the last few weeks but didn’t feel like going to the doctor. He woke up one […]

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Immediate Care and UTI Treatment for an Uncomfortable Patient

Phyllis started a new job about 6 months ago. In her onboarding materials, she noticed that one of her employer-sponsored benefits is access to UCM Digital Health for 24/7 on-demand healthcare. Luckily, she is generally healthy and doesn’t need to seek care very often.  However, recently Phyllis has been suffering from some uncomfortable symptoms. Last […]

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A New Parent’s Worst Nightmare Prevented

Kim has been going through some exciting changes in her life lately. But more important than anything else, Kim is a new mom to a 1-month-old daughter.  One night, she was following her usual routine of feeding her daughter in the middle of the night when all of a sudden, her baby began to spit […]

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A Patient’s Story: A happy pediatric patient and a relieved Mother

Over the last few weeks, Kay used UCM’s Sam app three separate times to get medical care for her youngest son. “Getting an appointment with our regular pediatrician had become so tough, the earliest we could get in was 10 days away, and that was after I’d spent an hour trying to reach someone at […]

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A Patient’s Story: Crisis averted in the middle of the night

Beth started having a mild stomach ache one Saturday evening after dinner. She decided to take it easy that night, resting and reading a book in bed. She dozed off to sleep early, but woke up at midnight with severe nausea and lower abdominal pain. After about a half hour of bearing the pain and […]

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A Patient’s Story: Specialty care and auto-immune disease management

Mara has multiple chronic conditions that she keeps under control with medication, a healthy lifestyle, and regular check-ups with her primary care doctor and specialists. But, sometimes she experiences flare-ups, especially related to her autoimmune disease. She had been having symptoms, with severe dryness and redness on her hands, for about a month, but was […]

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A Patient’s Story: Virtual Primary Care

James is a 56 year-old man who has spent his career working in the construction industry. He has a history of asthma. He only goes to the doctor when it is absolutely needed and hasn’t been to see one in years. James wasn’t feeling well and finally decided to use UCM, a benefit that he […]

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The future of healthcare: mobile integrated health

How UCM Digital Health partners with EMS providers to deliver virtual and hands-on care for an improved patient outcome and experience. Lisa was having respiratory symptoms and was very concerned because of her health history, including cancer and a prior case of COVID. She has access to UCM Digital Health and decided to call. Timely, […]

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A Patient’s Story: Timely virtual care and follow up care avoided a trip to the ER

One patient turned to UCM for care when experiencing a severe UTI while traveling on a holiday weekend, avoiding a trip to the ER. Leigh, an active and healthy 80-year-old, recently took a trip to visit her daughter’s family for the week between Christmas and the New Year’s holiday. Leigh has both of her COVID […]

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A Patient’s Story: Dealing with Diabetes

Diabetes affects all aspects of someone’s life – something Sally knows all too well. She just celebrated turning 50 with family and friends, but her initial diagnosis came when she was just 12 years old. It hasn’t been an easy road to wellness for Sally, but she knows keeping a careful eye on her symptoms […]

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