How virtual care benefits both patients and health care providers

Over the past several years, we have seen record growth in the virtual healthcare experience. A survey conducted by the Cleveland Clinic found that virtual care visits can be just as effective as in-person visits. The favorable view expressed by patients is important to note since this survey shows that telehealth usage is up nearly 30% compared to the original study in 2019. Furthermore, a 2021 American Medical Association survey showed that 62% of respondents felt their patients had higher satisfaction levels since they began offering virtual visits.

Virtual care options provide patients with convenience, affordability, and direct access to trained medical professionals while encouraging them to engage and be proactive in their healthcare journey, enhancing each experience and increasing overall satisfaction.

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